Since Sirius changed their channel line up today, I anticipated the change would be accomplished with several steps as usual with Sirius. When I turned on the radio, it did not say acquiring as the email said it would. The radio just turned on and played the last station a usual. I attempted to accomplish a refresh using the Sirius web site, but their server stopped responding at least three times. Next I tried calling them. After putting in my ESN and responding to several prompts and after about 5-10 minutes, the recording said their system was down and call back in an hour. I also tried to call customer service and gave up after holding for 10 minutes. I had left the radio in the car on so that it could receive a hit if I ever got through to them. After 20-30 minutes, I pulled the car back into the garage and magically it had downloaded the new line up. I am posting this in case anyone else is having the same problem.