I'm cutting a good 30 minutes of typing and ranting down to the chase: A recent tire swap visit to Perillo BMW in downtown Chicago (had to go there for insurance reasons--long story) yielded the following wheel damage. The wheels went in clean and were indicated as such on the pre-existing damage signoff sheet but came out as shown in the attached pictures. The shop foreman, Darren (sp?) claims this is pothole damage and that he sees it all the time. He's never seen damage like this from wheel/tire service in his XX years of car service. Of particular note is how intelligent potholes in Chicago are getting. I have multiple degrees in hard biological science and think people should be aware of how quickly these potholes are evolving. One pothole in particular nearly unscrewed the lug nuts on one of my wheels. Pretty soon they'll want the right to vote. Am I crazy, or is this utter BS? I already have a call into BMW NA and was told that my complaint would be forwarded to the appropriate channels, but they didn't want the pictures when I offered. Rick For those who frequent Bimmerfest, yes, I posted there as well.