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iPad Roundel Access Issue

Discussion in 'Roundel Magazine' started by JKing3, Sep 24, 2013.

    • Member

    JKing3

    Post Count: 6
    Likes Received:0
    Hi,

    I'm trying to logon to the newstand ipad app.

    I have tried using the same email address and password, but I didnt have any luck. I went to reset my password in the app, it prompts me for a security question.

    What is your member ID?

    I attempted to use my bmwcca member number but it isnt working. I've also emailed the support@imirus.com but haven't heard back.

    Any suggestions?

    When I go to the app tab on the BMWCCA website, the blue box shows nothing has synced.

    Thanks for the help.

    Jesse
    • Member
    • Staff

    elliottsb BMW CCA Director of IT

    Post Count: 24
    Likes Received:3
    Hi Jesse,

    The app should have asked you for your favorite color. The default answer is "blue" for all of our members.

    I will look into why the blue box on the website is empty. Your information was synced with the app on 2/27/2013, and I have verified that the e-mail address matches the one in your membership record.

    Could you please try to reset your password again?

    If it still doesn't work, feel free to give me a call at the office and I'll be happy to help. My number is 864-250-0022 x221.
    • Member

    amalouf

    Post Count: 2
    Likes Received:0
    I have the same issue. Help would definitely be appreciated
    • Member

    JKing3

    Post Count: 6
    Likes Received:0
    I never did resolve my login issues. Let me know if you do.

    Thanks.

    Jesse
    • Member

    amalouf

    Post Count: 2
    Likes Received:0
    nothing yet
    weird
    • Member

    JKing3

    Post Count: 6
    Likes Received:0
    Stephen,

    Still having issues getting in. Never have been able to. I try my cca password, no luck. I hit forget password, but it asks for my member id, not what color?

    Any ideas?

    Thanks.

    Jesse
    • Member
    • Staff

    steven s

    Post Count: 2,258
    Likes Received:71
    It's everyone's favorite color. BLUE.
    You sure the color question isn't there?
    • Member

    JKing3

    Post Count: 6
    Likes Received:0
    Yes, after I hit the forget password link, it asks for my email, then it asks for member id. Here are screen shots.

    photo 1.PNG photo 2.PNG
    • Member

    XCracer

    Post Count: 2
    Likes Received:0
    Ipad app does not recognize my BMW CCA e-mail or password, the roundel login page says that I have no e-mail on file and the app has never been updated. Very frustrating, any help is appreciated! Does not look like this was ever resolved on this thread.
    • Member

    XCracer

    Post Count: 2
    Likes Received:0
    Problem solved, everything worked this morning, guess it just needed a few hours.......
    • Member

    149527

    Post Count: 7
    Likes Received:0
    This problem is not resolved for me. The sign-in tells me that my email address is invalid, and I have verified that is is the email I have registered in my member area.

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