I made the mistake of buying two 2011 X5 diesels (the 4th and 5th BMWs that I've owned). In my opinion, they have a major design flaw that is not covered by warrenty. The problem arose this way. I went through a fast food drive through. The attendant first handed me my change which I set on the center console in front of where the cup holders are, then handed me the drinks which I put in the cup holders, then handed me the food. Some of the change then slide down behind/around/under the center console. Now, everytime I turn, brake or accelerate the change can be heard rattling around inside the center console. I now avoid driving the X5 whenever I can. I went to the dealer to see about having the change removed. The dealer said they see this problem all the time, it is no covered by warrenty and costs $800 to address. Not suprisingly, I said they were nuts and will not pay $800 everytime something gets inside the console (which undoubtedly will happen again.) I asked if I could buy a manual so that I could do the job myself, but the dealer says I have to talk to BMWUSA. I contacted BMWUSA and they told me to talk to the dealer. The dealer said on the one hand that the problem is my problem because I should not have set the change there. (Where do you set your changes when it is handed to you?) At the same time, the dealer told me that they have to take the center consoles apart all the time to get change out. Common sense says that if you leave a space in the car for things to get inside of, then things will get into that space. What a money making scam for the dealers. I have started to look at other vehicles to replace the X5's with. None of the Mercedes, Audi or Porsche SUV have a console designed so that things can get inside. Only the poorly designed BMW. (Can you spell C L A S S A C T I O N? I can.) Does anyone have a manual, or know where to buy one or instructions on how to take the center console apart so I could do it myself? Or should I just give up on BMW's?