My husband and I are big fans of BMW. We love our 2008 1 series convertible and are happy with the engineering of our 2009 X3, but we don't understand why BMW can't seem to nail down the issues of the alarm and the XM/Sirius radio with this model. We ordered our X3 from the factory. Included in our purchase price was an alarm system and the XM/Sirius equipped radio system, both offered as options in the 2009 X3 brochure and priced out by our dealer. Guess what? The vehicle arrived with no alarm system and the standard radio. When queried, two different BMW dealers told us that BMW stopped including the alarms in the X3 model, but neglected to tell the dealers of this decision. The story we continue to get on the radio issue is that BMW has a problem with the company who distributes the radio and is trying to find another manufacturer. HELLO!!!!! We have now had the X3 for six months and continue to get the same story. What's up with that? Has anyone else out there encountered this ridiculous treatment and problem?