I had new tires installed last week and the shop damaged one of my rims. They have agreed to replace the rim. First the tried to locate a refinished version and couldn't find one, now they want to repair my rim. Of course I want them to replace it. Does anyone know what the law says the shop has to do? I do not like the idea that they can dictate how they will fix the situation. Anyone familiar with these situations? By the way they left a 4" x 1/4" gauge across the rim.