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Sending Google Maps Addresses to iDrive

Discussion in 'F30 (2012-present)' started by ldamario, Sep 24, 2013.

    • Member

    ldamario

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    There is a BMW Assist feature that allows one to send street addresses from Google Maps to iDrive on the BMW. The addresses show up in the Messages section in either the Office menu or the Connected Drive menu. I found out recently that this feature had stopped working. Google Maps would say that an address had been successfully sent to the car, but the address never showed up in the Messages menu. I called BMW Assist, and they told me that there is currently a problem with this service. Google Maps made some change on their end that is incompatible with BMW's software. The problem is being worked on, but I was not given any expected time for resolving the problem.
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    • Technical Service Advisor

    charlson89

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    Not aware of this issue yet. I have had vehicles had bad combox before that wouldn't show the data.
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    • Technical Service Advisor

    charlson89

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    This issue with google has been resolved and should now be working normally.
    • Member

    ldamario

    Post Count: 32
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    This feature is working again.
    • Member

    RetAF95

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    ??? I can't find Send To Car on either my desktop Google Maps, nor on my iPhone app. Just purchased a '13 F30 with Nav, and would like to know how to use this feature, if indeed it is there.
    • Member

    ldamario

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    In Google Maps on your destop computer, after searching for a location or an address, look in the panel on the left. You will see the word "more". Click on the downward pointing arrow and select "send". This will bring up a window where you can select "Car" and then "BMW" from the dropdown menu.
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    RetAF95

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    Hmmm. On my Mac, using Safari, Google maps accessed via my Google account, I don't see a "More" button anywhere.

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    RetAF95

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    Alright - Making some progress. Turns out I had the Modern (or some such thing) version of Maps running. Switched back to the Standard version, and found the More button. Now, how do I find my BMW Assist Account Name?
    • Member

    ldamario

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    It's the email address you use for your user name to access your BMW account at the BMW web site.
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    RetAF95

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    Yeah, I'm figuring this out. I don't think my local dealer explained this very well to me. I'll be getting in touch with them on Monday, to get this sorted out. Also, called BMW Assist today, and learned that, if I understood them correctly, their 'service' costs $200 per year, to get the Concierge service, and the ability to send maps/addresses to the iDrive in my car. Heck, my iPhone can do that, for free (well, I already pay the monthly service fee for that!). Right now, I don't see myself paying *that* fee!
    • Member

    ldamario

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    I don't think what the dealer told you is correct. I have never had the Concierge service, and sending addresses to my BMW has always worked for me.
    • Member

    RetAF95

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    Well, while this is not my first BMW, it is the first one that's a CPO car. So, I'm learning. Thanks for your patient replies to my inquiries.

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