Avoid like the plague. I have a car under warranty with a known issue (a 2006 Z4 with n52 lifter tick), for which BWW North America pays the dealers to perform the change out of parts. I live in Humboldt and came down specifically to have my car worked on at Stevens Creek (a seven hour drive this time), after having them recommended by Edge Motorworks. It took three days of my time. I had the BMW service advisement and all necessary numbers, pictures, as well as copies of BMW North America's service advisement. I had a service agent at BMW NA call and make arrangement to do the work, and had email and phone records to prove it. After noting all of this, and saying that I was going to write this review here, at bimmerforums and at BMW CCA and showing them my BMW club card so they knew I was actually a member, did they do the work? No. Did they waste three days of my time and hundred of dollars? Yes. It ended with their 'service advisor' Ken Evan shouting at me 'WE AREN'T GOING TO FIX YOUR CAR!' while other people in to have their cars repaired watched. Never again, BMW. Sorry, guys. This is it for me with BeeEm.