I have had BMW Roadside Assistance for over 6 years and had to call on them one time in Lakewood NJ. I was told that the Towing Company would be there in 45 minutes. Afte 90 minutes and several phone calls, I was advised that the towing service was hung up in traffic. Fortunately, a good samaratan (sp) came by and gave me a jump (dead battery - needed a jump start). Needless to say that did not make me happy. For those of you with the Premier membership and who have had to take advantage of the emergency assistance, what was your experience? Thanks in advance for your "assistance."