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"Not Eligible to Create New Collection"

Discussion in 'Membership Rewards Rebate' started by jediwebdude, Nov 21, 2023.

    • Member


    Post Count: 1
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    In 2019, we ordered a new X7 and received a CCA rebate. Today, we traded in that 2019 X7 for a 2024 X7. I attempted to request a new rebate, but encountered this message: "Not Eligible to Create New Collection"

    T&A states 1 rebate per calendar year. It has been 4 years since last rebate. Why am I ineligible?

    Member ID: 560059
    • Member
    • Staff

    steven s

    Post Count: 2,495
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    1-year lapse in membership. Your membership was reinstated 03/30/2023. Need to be a current member for at least 1-year without lapse. Or 3-year and wait 6 months to take delivery. Sorry.

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