Hello there and welcome to the BMW Car Club of America.

If you are a BMW CCA member, please log in and introduce yourself in our Member Introductions section.

Goodyear Run Flat Warranty

Discussion in 'Warranty questions' started by jerrydav, Jul 27, 2011.

    jerrydav guest

    Post Count: 3
    Likes Received:0
    Be aware that Goodyear Run Flat tires include a road hazard replacement at no extra charge. One of the tires on my new 2011 128i Coupe had to be replaced when a piece of metal cut the sidewall. The car only had 600 miles on it. At the time it happened my only indication was the "low tire pressure" warning. I brought it to the Union Park BMW dealership in Wilmington, DE where the car was bought. They discovered the cut sidewall. They told me I would have to pay for a new tire. It cost $450 to replace the tire, including mounting and balancing. Subsequently while looking for new tires for another car I own on the Tire Rack website, I checked the report on the Eagle LS2 Run Flats. The report included the tire warranty information which stated that road hazard replacement was included with the tires at no extra charge. I called up Goodyear and they confirmed this. I then contacted the service manager at Union Park BMW and she still questioned the warranty. It wasn't until we had a three way conversation with a Goodyear customer relations representative (who confirmed the coverage) that she believed me. It will require returning the tire, which thank God I kept. I am supposed to get a refund check from the dealer once the tire is returned and some paper work is processed. It's hard to believe BMW service departments do not know about the Goodyear warranty. Goodyear tires have been used on 128i's since 2009.

    So my advice, if you have any problems with your Goodyear run flats, go to a Goodyear dealer, not BMW.

    herkrules guest

    Post Count: 1
    Likes Received:0
    Goodyear Run Flats...Terrible Tire!

    I have a new 2011 550i (previously a 2000 528i) and BMW has completely blown it with these Goodyear Excellence Run Flats. After only 1200 miles I needed to replace the left front tire because of a bubble on the sidewall. Argued with dealer for an hour before they would replace it. Now I have 8400 miles and my right front has the same issue. BMW says it a Goodyear issue, I say it is both! It's a BMW issue as they are the ones who selected Goodyear and put these shoddy tires on in the first place. It's a Goodyear issue because they are selling tires that won't last the service life of a normal tire and the workmanship/construction is poor. There are many forums, including the NHTSA that have 100's of complaints wrt to these tires. Shame on you BMW for a terrible choice and not owning up to it. Goodyear...I can't wait to get these tires off my car!

    jerrydav guest

    Post Count: 3
    Likes Received:0
    Goodyear Run Flats

    Your point is well taken. Car manufacturers typically absolve themselves of any tire warranty issues. If it's an inherently bad tire, they share the responsibilty for chosing it for their car. It may be worth your while contacting Goodyear regarding your most recent issue. They may prorate a refund, but at least it's something. Good Luck.

Share This Page