This Executive Summary is designed to provide an overview of the actual Chapter Crisis Response Media Plan's
procedures regarding Chapter officials' media response to the crisis in its first few hours. During this initial
time period, it is critical that the Chapter take the proper actions, especially with respect to people who
may be impacted by the situation, and establish itself as an accessible and credible source of information.
BMW CCA merchandise is shipped within 1 - 2 business days after receipt of order.
Club merchandise may be returned within 30 days of purchase date. Items for refunds or exchange must be returned in their original package. Items will be returned at member's expense. To obtain a Return Authorization please contact the National Office at 864-250-0022.
Cancelled memberships in the BMW Car Club of America may be eligible for prorated refunds if cancelled not more than thirty (30) days after initial purchase*. A processing fee of $10.00 in addition to the cost of Roundels mailed will be deducted from the original payment amount. To receive a prorated refund, members must return their membership cards along with a written refund request to the BMW Car Club of America at the address below:
BMW Car Club of America, Inc. Attn: Heather Tollison 640 South Main Street Suite 201 Greenville, SC 29601
* Roadside Assistance dues are not eligible for a refund.